Our objective is to make the Internet an integral part of our customers' daily lives. We do this by keeping a small company atmosphere while having the capabilities and resources of large providers. We intend to obtain and keep our customer's trust by providing high quality, high speed, fully-supported easy Internet access, as well as web hosting, Internet commerce and other services at competitive prices. We enjoy our work and are proud of our service.  We adhere to the following policies:

• During normal business hours, you will always hear a human voice picking up the phone and answering any questions or issues you may have. 
• We manage our business to always stay ahead of the technology and capacity growth curves. We monitor our network constantly and add new equipment and technology regularly.
• We invest a significant portion of our recurring earnings to improve our network and orderly replace our equipment.
• Our tech support hold time is almost always under a minute. 
• For our dial-up customers, we have a strict "no busy signals" policy.
• With our dedicated-circuit customers, we have a 99.85% uptime record. This is an over ten year track-record.
• We believe and support our local communities. We make our living and live in the same communities.

By following the above policies and engaging in good business practices we have grown to be one of the area's largest and most popular ISPs. We are full members of the Greater Newburyport, Greater Salem, North Shore and South Shore Chambers of Commerce.  Members receive a 10% discount on most services. 

We are also recognized and credited on the Internet as one of the first successful, fully integrated, large-capacity Windows NT-based Internet Service Provider.  Moreover, as of late,  we also support non-NT servers. Our E-commerce servers run on Linux. 

All the employees at GreenNet^® are dedicated to providing the best service possible. We all enjoy our work and are proud of our service and reliability.